Club Lounge Access, 1 King, Premium Guest Room
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- + 27 more features
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Multiple reviews mention rooms and public areas as very clean; minor maintenance issues noted (peeling wallpaper) but overall cleanliness is strong.
Service is mixed: several guests praise courteous, helpful staff and upgrades, but some report rude or patronizing reception and inconsistent front-desk handling of packages.
Consistently praised for an excellent, central location with views of Nathan Phillips Square, close to attractions, PATH access and convenient walking to theater/harbour tours.
Rooms have great views and comfortable beds, attractive interior for many guests, but some report worn curtains, small bathroom storage and minor maintenance needs.
Strong amenities noted (club lounge on 43 rd floor, pool access, valet, PATH connection), but complaints about unclear package inclusions, paid Wi Fi policy and lack of in-room information reduce the score.
Perceived as somewhat expensive by guests (event pricing, package confusion); frustrations around additional charges (Wi Fi, voucher issues) lower perceived value.
Luxurious Downtown Toronto Stay
Upscale Amenities: Enjoy a lavish experience with an indoor/outdoor heated pool, a modern gym, and a renovated 43 rd floor Club Lounge.
This Premium King room features City views, an ergonomic workstation, and access to the Sheraton Club Lounge. Club Lounge members can enjoy a complimentary a Hot Breakfast, all-day refreshments, and evening Hors d'oeuvres."
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a wardrobe as well as city views. The unit has 1 bed.
This Premium Queen Suite features views if the city, an ergonomic workstation and access to the Sheraton Club Lounge. Club Lounge members can enjoy complimentary a Hot breakfast, all-day refreshments, and evening Hors d'oeuvres."
This Double Queen room features City views, an ergonomic workstation, and access to the Sheraton Club Lounge. Club Lounge members can enjoy a complimentary Hot Breakfast, all-day refreshments, and evening Hors d'oeuvres
1 King Bed 300-sq-foot room with city views Club Level - Club Lounge access Internet - Free WiFi 25+ Mbps and wired internet access Entertainment - 55-inch TV with cable channels, pay movies, iPod dock Food & Drink - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request Comfort - Air conditioning and climate-controlled heating Accessibility - Low-height electrical outlets in bathroom Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
1 Queen Bed 300-sq-foot room with city views Club Level - Club Lounge access Internet - Free WiFi 25+ Mbps and wired internet access Entertainment - 55-inch TV with cable channels, pay movies, iPod dock Food & Drink - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request Comfort - Air conditioning and climate-controlled heating Accessibility - Low-height electrical outlets in bathroom Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches Need to Know - Housekeeping on request, no rollaway/extra beds available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
2 Queen Beds 300-sq-foot room with city views Club Level - Club Lounge access Internet - Free WiFi 25+ Mbps and wired internet access Entertainment - 55-inch TV with cable channels, pay movies, iPod dock Food & Drink - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request Comfort - Air conditioning and climate-controlled heating Accessibility - Low-height electrical outlets in bathroom Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches Need to Know - Housekeeping on request, no rollaway/extra beds available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
1 Double Bed 490-sq-foot room with city views Layout - Separate sitting area Internet - Free WiFi 25+ Mbps and wired internet access Entertainment - 55-inch TV with cable channels, pay movies, iPod dock Food & Drink - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request Comfort - Air conditioning and climate-controlled heating Accessibility - Low-height electrical outlets in bathroom Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches Need to Know - Housekeeping on request, no rollaway/extra beds available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
This suite features air conditioning.
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
This Superior King room features views of the waterfall garden, a balcony and cable TV."
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.
Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
This suite has air conditioning.
This King room features views of Nathan Phillips Square, an ergonomic workstation, and cable TV."
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
This suite features air conditioning.
This suite has air conditioning.
1 King Bed and 1 Double Sofa Bed 490-sq-foot room with city views Layout - Separate sitting area Internet - Free WiFi 25+ Mbps and wired internet access Entertainment - 55-inch TV with cable channels, pay movies, iPod dock Food & Drink - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer Practical - Laptop-compatible safe, double sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request Comfort - Air conditioning and climate-controlled heating Accessibility - Low-height electrical outlets in bathroom Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches Need to Know - Housekeeping on request, no rollaway/extra beds available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
This King Room features views of the CN Tower, an ergonomic workstation and cable TV."
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
This Superior Double Queen room features pool views, a balcony and cable TV."
This Superior Double Queen room features views of waterfall garden, a Balcony, and cable TV."