1 King Premium Lake Ontario View High Floor
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- + 27 more features
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Generally reported as very clean—rooms described as exceptionally clean and one review explicitly states 'نظافة المكان جيده'—though one guest noted an unhygienic incident at reception which slightly tempered confidence.
Mixed: many guests praised friendly, professional staff (named staff praised at breakfast and reception), but there are recurring service issues (slow check-in, a receptionist hygiene concern, breakfast billing served during the meal, and booking/spa communication problems) that lower the score.
Strongly positive: central downtown location, within walking distance to major attractions (CN Tower), great city views and easy transit link to Pearson via UP train—frequently cited as a major plus.
Rooms frequently described as spacious with good toiletries and excellent views (high-floor city/CN Tower views). A few guests noted missing in-room fridge/microwave as a minor drawback.
Spa, pools and sauna received strong praise and facilities described as great, especially for families; some limitations noted (no self-serve drinks at breakfast table, missing in-room fridge/microwave).
Generally positive value perception but reduced by specific concerns: relatively expensive parking that cannot be paid directly at the hotel and issues redeeming advertised spa discounts / booking-platform communication leading to unexpected charges.
Luxurious Accommodations
Experience modernly furnished rooms with stunning city or lake views, equipped with all the amenities you need for a comfortable stay - from a flat-screen TV to complimentary bathrobes.
Providing bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as lake views. The unit offers 1 bed.
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as lake views. The unit offers 2 beds.
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as lake views. The unit offers 2 beds.
This room features a mini bar, a flat-screen TV and an iHome docking station.
Room offers tea-and-coffee facilities. Bed type and smoking preference cannot be guaranteed and will be allocated upon arrival based on availability.
1 Queen Bed 291 sq feet Internet - Free WiFi Entertainment - 49-inch flat-screen TV with premium channels, pay movies, iPod dock Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and microwave (on request) Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Partially open bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Accessibility - Closed-captioned TV Eco-friendly - Eco-friendly toiletries, energy-saving switches, and recycling bin Need to Know - Housekeeping on request Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.
The unit has 1 bed.
1 King Bed 400 sq feet Layout - Separate sitting area Internet - Free WiFi Entertainment - 49-inch flat-screen TV with premium channels, pay movies, iPod dock Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and microwave (on request) Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Partially open bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Accessibility - Thin carpet in room Eco-friendly - Eco-friendly toiletries, energy-saving switches, and recycling bin Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
1 King Bed 400 sq feet Layout - Separate sitting area Internet - Free WiFi Entertainment - 49-inch flat-screen TV with premium channels, pay movies, iPod dock Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and microwave (on request) Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Partially open bathroom, shower, bathrobes, and designer toiletries Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Accessibility - Closed-captioned TV Eco-friendly - Eco-friendly toiletries, energy-saving switches, and recycling bin Need to Know - Housekeeping on request, no rollaway/extra beds available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
1 King Bed 400 sq feet Layout - Bedroom, living room, and sitting area Internet - Free WiFi Entertainment - 49-inch flat-screen TV with premium channels, pay movies, iPod dock Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and microwave (on request) Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Partially open bathroom, shower, bathrobes, and designer toiletries Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Accessibility - Closed-captioned TV Eco-friendly - Eco-friendly toiletries, energy-saving switches, and recycling bin Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as lake views. The unit has 1 bed.
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Offering bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as lake views. The unit offers 2 beds.
2 Double Beds 300 sq feet Internet - Free WiFi Entertainment - 49-inch flat-screen TV with premium channels, pay movies, iPod dock Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and microwave (on request) Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Partially open bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; cribs (free) available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Accessibility - Thin carpet in room Eco-friendly - Eco-friendly toiletries, energy-saving switches, and recycling bin Need to Know - Housekeeping on request, no rollaway/extra beds available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
2 Queen Beds 291 sq feet Internet - Free WiFi Entertainment - 49-inch flat-screen TV with premium channels, pay movies, iPod dock Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and microwave (on request) Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Partially open bathroom, shower, bathrobes, and designer toiletries Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; cribs (free) available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Accessibility - Thin carpet in room Eco-friendly - Eco-friendly toiletries, energy-saving switches, and recycling bin Need to Know - Housekeeping on request, no rollaway/extra beds available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
Offering bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
1 Twin Bed and 1 Double Sofa Bed 525 sq feet Layout - Dining area and sitting area Internet - Free WiFi Entertainment - 49-inch flat-screen TV with premium channels, pay movies, iPod dock Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and microwave (on request) Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Partially open bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Accessibility - Closed-captioned TV Eco-friendly - Eco-friendly toiletries, energy-saving switches, and recycling bin Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
1 Twin Bed 495 sq feet Layout - Separate sitting area Internet - Free WiFi Entertainment - 49-inch flat-screen TV with premium channels, pay movies, iPod dock Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and microwave (on request) Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Partially open bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Accessibility - Closed-captioned TV Eco-friendly - Eco-friendly toiletries, energy-saving switches, and recycling bin Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as lake views. The unit has 1 bed.
This room features a 37-inch flat-screen TV, tea-and-coffee-facilities and an iHome docking station.
1 King Bed 400 sq feet Layout - Bedroom, living room, and sitting area Internet - Free WiFi Entertainment - 49-inch flat-screen TV with premium channels, pay movies, iPod dock Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and microwave (on request) Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Partially open bathroom, shower, bathrobes, and designer toiletries Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Accessibility - Closed-captioned TV Eco-friendly - Eco-friendly toiletries, energy-saving switches, and recycling bin Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability